This free national toll service offers support for UAE residents and citizens dealing with stress, anxiety, and fear.
20 May 2020| Last updated on 20 May 2020
It is also available on WhatsApp.
The UAE has introduced a new national helpline to support the mental health of residents and citizens during the COVID-19 pandemic, called the "Mental Support Line".
Launched and operated by the UAE National Programme for Happiness and Wellbeing (NPHW), the helpline is a FREE service dedicated to helping those struggling with fear, anxiety, loneliness, and other mental health problems during these stressful times.
According to Ohoud Al Roumi, the Minister of State for Happiness and Wellbeing, the outbreak has highlighted the importance of supporting those with mental health conditions.
Those in need of mental health support can call the toll-free helpline at 800 4673 (HOPE) or speak directly with a specialist via WhatsApp.
The Mental Support Line is available in both English and Arabic, every day from 12pm to 12am (during Ramadan) and then 8am to 8pm (after Ramadan).
For more information, visit hope.hw.gov.ae
How the COVID-19 outbreak can affect mental health
By the time the coronavirus reached UAE shores, mental health took a step back in priority as the world scrambled to save lives, protect the vulnerable, and work towards prevention.
Other than physical health, the COVID-19 pandemic can also leave its mark on people’s mental and emotional wellbeing.
Constant exposure to coronavirus news in media as well as the obsessive spreading of news via social media may result in an increase in anxiety, emotional distress, and fear.
There are also differences among UAE expatriates’ access to safe distancing and quality of care, leading to a disproportionate impact on certain people groups.