How to Suggest and Vote For New RTA Bus Routes Dubai |

How to Suggest a New RTA Bus Route in Dubai

RTA encourages public transport users to suggest and vote for new Dubai bus routes through the RTA Smart app

Posted on

13 January 2020

Last updated on 15 January 2020
Commuters Can Now Vote For and Suggest New RTA Bus Routes

Good news for pedestrians and public transport users in Dubai...

The Roads and Transport Authority (RTA) welcomes Dubai residents to design and propose new bus routes via the RTA Dubai smart app.

The initiative aims to get the public more involved in ensuring that the bus routes are tailor-made to the needs of commuters. After all, who better knows the best and quickest way to get to a destination than the passengers themselves?

“We have added a new feature to (the) RTA Dubai app so that we can benefit from the public feedback in upgrading the public bus network,” said Adel Shakeri, Director of Planning and Business Development at RTA’s Public Transport Agency.

How to suggest a new Dubai bus route through the RTA app

To vote for or suggest a new RTA bus route on the app, you will need to...

  • Open the app and move the location pins A and B to show the start and end of your chosen route.
  • You will be asked a few questions, such as how often would you travel using your chosen route.
  • Voting on a new bus route will open three questions, asking the user if the suggested route will 1.) improve your commute time 2.) improve your overall journey time and 3.) if you are or are not a person of determination.
  • Answer these three questions with a "yes" or "no".

The initiative proved a hit with app users and clocked an immense 3,003 interactions up to now, and about 2,590 new bus route proposals have been submitted by UAE residents.

413 voters supported the opening a bus route from Al Qusais to Al Maktoum International Airport, and about 265 voted to support this new route. Another148 users voted for opening a Gold Souq to JAFZA bus route.

“The International Association of Public Transport (UITP) praised the initiative, considering it the first of its kind in the region, and among the first worldwide in delivering such a service by a public entity,” added Shakri.

The Director of Planning and Business Development renewed RTA’s commitment to seeking views and suggestions of community members in improving public transport services in general and bus networks in particular. He commended the public interaction and response to the initiative and paid tribute to their valued input in this regard.