Apple TV

RuthM

1042

Posts

EW OLDHAND

Latest post on 27 May 2013 - 16:28

Really disappointed. Bought an Apple TV and it won't stream from iTunes. All our TV is showing on a list on Apple TV but when you go to play it you just get a whirring circle for hours on end, regardless of how long the show is. Can use airplay from iPad fine but that's a pain having to sync the iPad constantly, plus you can't browse on the iPad whilst it is using AirPlay. Was all excited to get it working but it's not working as it should. Took it back to iStyle and they exchanged it but we're getting the same problem with the new one. Have logged in under US and UAE accounts but, unfortunately, didn't fix the problem. :( It sounds like the network signal may be weak to the computer from the base station or you may be using an extender. The account makes no difference, you can home share with any account, as long as all the devices are using the same account. If you haven't already try the following: Turn off home sharing on your computer and your AppleTV. Move the computer and your wifi base station into the same room as the AppleTV. Log them both onto the same wifi network using the base station located in the room. Run updates on your computer and on the AppleTV. Ensure your computer is authorised to play the content you wish to play (make sure it plays in iTunes). Enable home sharing on the computer then on the AppleTV. Hopefully this will work. edited by RuthM on 26/05/2013 Thanks for the advice RuthM. Unfortunately we've tried testing the network using the movie trailers, YouTube etc on the home page of Apple TV and they play perfectly. The router is only 3 metres away from the Apple TV (both in the lounge) and the computers (iMac and Macbook Air) in the same room so I don't think there is a weak connection. Also when using Airplay on the iPad we the Apple TV is still 3 metres away from us yet it plays easily without any buffering. We've got the latest (5.2) software on Apply TV and on iTunes, have turned off and on home sharing, tried the vidoes on iTunes only and they work fine so are the correct format for Apple (mp4 and m4v). Tried extensive googling and others are saying the latest update has had buffering problems but that they haven't figured out a fix for it. I don't think it's the computers themselves as we've used the same ones witih the same iTunes account with Apple TV in the states and that works fine. Yours truly really stumped.com *-) I had the same problem, although mine was due to the iMac being too far from the AppleTV. The AppleTV could rent movies and stream online just fine but when it came to connecting to my iMac it slowed to a halt, it was due to a low signal for me. Bearing in mind when it connects to the iMac it is connecting AppleTV->Wireless->Router->Wireless->iMac, when it connects to the outside world it is just AppleTV->wireless->Router->Cable->Outside world. You could try testing it with music files or photographs as another option as they are much smaller and if something is causing a slow network then they may be small enough to play. I eventually solved the problem by putting my base station next to my iMac and using a cabled connection between my iMac and the base station. You could try this, check the computer is connected via the ethernet cable by opening a browser window etc. before trying the AppleTV. If you have a Mac you could connect directly to the computer with an ethernet cable. I'm not sure how to do this on Windows though. If either of these work then it is probably a network problem. The AppleTV does have a few glitches it seems with network configurations, why I do not know. If this is still not working you could try a workaround. Download the remote app on you iPhone/iPad and navigate to your computer. Play the item you want and then select output to AppleTV, this may or may not work. If this works then it is probably a network configuration problem rather than a range problem. I can't think of anything else I have done in my early AppleTV battle, but if I do I'll be back!

RATE IT