Guide

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Dubai Expat Resident Receives Commemorate Passport Stamp After 60 Years

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

Dubai Just Launched a Travel Influencer Academy

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H.H Sheikh Mohammed Ranks 3 Best & Worst UAE Government Departments

There's a 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

You Can Now Enjoy Breakfast With Penguins in Dubai

Confirmed: 2025 Will Be The 'Year of Community' in The UAE

Classifieds

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How to Get a UAE Influencer License: Step-By-Step Guide & Requirements

Dubai Announces Pilot Launch of 4-Day Work Week For Employees

UAE Job Loss Insurance Claim Rejected? Here's Why It Could Happen

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Dubai Ranked Among Top 5 Cities in the World to Work In

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Dubai Dedicates AED 150 Million Government Support Fund For Influencers

How to Deal With Workplace Harassment in the UAE

The UAE's New End-of-Service Programme, Explained for Residents

Events

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

When Is the Next UAE Public Holiday? Eid Al Adha 2025 Dates Revealed

Real Madrid World is Celebrating World Football Day With AED 199 Tickets

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Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

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Ramadan 2025 in Dubai: List of Ramadan Markets to Explore

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An Enchanting Regency-Era Evening Awaits at Dubai's Bridgerton Candlelight Concert

Education

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How to Make the Transition to University Life Easier

Money

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Car

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Wellness

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EWmums

EWfood

ewmoda

Who do you bank with and are they good!?!

256

Posts

EW NEWBIE

Latest post on 16 April 2014 - 10:28

Over the past year the service we have received from a certain bank that shares its name with a major airline in the region has been on a rapid decline and as such we are on the hunt for a new bank. Anybody actually really happy with theirs? Thanks all :)

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1

Posts

EW NEWBIE

Latest post on 04 June 2015 - 11:40

Banking with ADCB is good experience for me, especially with the [url=http://www.adcb.com/businessbanking/investmentbanking/investment.asp'>investment banking'>[/url'> as their expert team always provide better guidance on investments. You can check the details on their website.

5

Posts

EW NEWBIE

Latest post on 09 April 2015 - 10:43

I have been with ADCB for 10 years, I mostly use their personal banking, investment banking and also transfer money using their accounts when it's required. I'm happy with their services and would like to recommend you the same.

256

Posts

EW NEWBIE

Latest post on 01 May 2014 - 16:08

Just an update on the level of service that prompted this thread. The bank in question have today finally admitted we were miss-informed on 4 occasions, they have listened to the calls and no question we are out of pocket because of it, however instead of refunding us they want to give us some points on our card that will be worth less than a third of outlay incurred. The final nail for us so the process of moving commences, oh joy!

Anonymous (not verified)

0

Posts

EW NEWBIE

Latest post on 17 April 2014 - 09:50

We like Emirates NBD - fair and accessible. Also ADCB is also a good bank, good access and online banking. I suggest you stay away from HSBC and Citibank here in the gulf. Both are difficult to deal with and Citibank is extremely difficult to access personally now.

493

Posts

EW EXPLORER

Latest post on 16 April 2014 - 19:57

Local acct with ENBD: fine. Offshore accts with Lloyds, HSBC and BNP: all awful.

Anonymous (not verified)

0

Posts

EW NEWBIE

Latest post on 16 April 2014 - 17:30

I have had an account with ENBD for 4 years and have been very happy with the customer service. I did want to be with an Islamic bank so moved to Abu Dhabi Islamic Bank. Just moved a few months ago so can't say much. But so far happy with them, it's just that the ATM and Debit Card can't be used for online payment, but customer service told me that they are working on that with Visa so that should be possible soon. The nice gentleman on the phone had a very nice voice, should have kept him on the phone longer lol...

1987

Posts

EW EXPERT

Latest post on 16 April 2014 - 15:27

Recently I set up online banking with EIB, DIB and Nat'l Bonds, and DIB had the nicest, most helpful phone staff :)

1987

Posts

EW EXPERT

Latest post on 16 April 2014 - 15:25

Emirates Islamic Bank and Dubai Islamic Bank. I use different banking products/services with each. I prefer the customer service end of DIB, esp since there's a ladies only branch close to my kids school, and deal with them for more frequent stuff.

4393

Posts

EW MASTER

Latest post on 16 April 2014 - 11:59

Hate to say this but we have no problems with HSBC here, mainly because we havn't been into a branch for well over six months. We do everything on line, as it is very secure and any issues we have are dealt with by relationship managers either back in the UK or Jersey. You must be a very lucky lady as i think you must be the only satisfied customer here. Yes and I've probably started something now that will go downhill rapidly you jinxed it If I have I can always blame you ;)

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 16 April 2014 - 11:57

Hate to say this but we have no problems with HSBC here, mainly because we havn't been into a branch for well over six months. We do everything on line, as it is very secure and any issues we have are dealt with by relationship managers either back in the UK or Jersey. You must be a very lucky lady as i think you must be the only satisfied customer here. Yes and I've probably started something now that will go downhill rapidly you jinxed it

4393

Posts

EW MASTER

Latest post on 16 April 2014 - 11:57

Hate to say this but we have no problems with HSBC here, mainly because we havn't been into a branch for well over six months. We do everything on line, as it is very secure and any issues we have are dealt with by relationship managers either back in the UK or Jersey. You must be a very lucky lady as i think you must be the only satisfied customer here. Yes and I've probably started something now that will go downhill rapidly

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 16 April 2014 - 11:48

Hate to say this but we have no problems with HSBC here, mainly because we havn't been into a branch for well over six months. We do everything on line, as it is very secure and any issues we have are dealt with by relationship managers either back in the UK or Jersey. You must be a very lucky lady as i think you must be the only satisfied customer here.

4393

Posts

EW MASTER

Latest post on 16 April 2014 - 11:23

Hate to say this but we have no problems with HSBC here, mainly because we havn't been into a branch for well over six months. We do everything on line, as it is very secure and any issues we have are dealt with by relationship managers either back in the UK or Jersey.

456

Posts

EW EXPLORER

Latest post on 16 April 2014 - 11:21

ADCB - very happy Excellent online banking - I can do almost everything online. Responsive customer service in branches - i.e staff are accountable and resolve issues on the spot. Collected loads of skywards miles for using online banking and debit cards etc I left HSBC a few years ago as online banking was cumbersome, main branch in Bur Dubai was painful and staff completely bureaucratic and clueless and they were charging me a monthly account fee for the pleasure!

305

Posts

EW EXPLORER

Latest post on 16 April 2014 - 11:15

I maintain ENBD and HSBC premier accounts. Both are good for different reasons, ENBD has good customer service at selected branches. Easy to use online banking. HSBC has superb interest rates for premier, and global transfers are free and a breeze. HSBC premier is also v good at customer service, and good (although very secure online banking) very annoying to use the fob devices to get into online banking.

438

Posts

EW EXPLORER

Latest post on 16 April 2014 - 10:58

I bank with CBI. good service and low rates. Actually lowest rates in UAE :) bad side is that they have 3 branches in Dubai only

8965

Posts

EW MASTER

Latest post on 16 April 2014 - 10:41

It is sarahlou123, simple things like who is covered by CC insurance, we had 4 different answers prior to our vacation and in the end they were all incorrect. If you cannot trust their staff with simple matters like this then what hope do we have with bigger issues. They closed our local branch too so its appeal has expired. I don't think CS is a strong point with any of them here :-(

256

Posts

EW NEWBIE

Latest post on 16 April 2014 - 10:40

It is sarahlou123, simple things like who is covered by CC insurance, we had 4 different answers prior to our vacation and in the end they were all incorrect. If you cannot trust their staff with simple matters like this then what hope do we have with bigger issues. They closed our local branch too so its appeal has expired.

8965

Posts

EW MASTER

Latest post on 16 April 2014 - 10:33

I have been with RAK Bank and ENBD for 8 years with no problems whatsoever ( Is your bank the latter)

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 16 April 2014 - 10:32

Am with Emirates Islamic Bank (same same but different) and i am really happy with them.

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