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EWmums

EWfood

ewmoda

du to stop mobile access to FB and other websites

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100

Posts

EW NEWBIE

Latest post on 12 June 2012 - 16:19

Im with etisalat..been fine till.....i got a text reminding me to subscribe to get my 1GB of data usage..needed 145AED to subscribe, i left it over by a couple of days..i already had 33AED left so i topped up 150 it took the lot off me and then said i didnt have enough credit to subscribe so had to top up another 150 because customer service reckoned i had used 183 AED of internet in 3 days!! No way hozay i thought!!!! So 330AED later i ave my 1GB of data usage and still cant call or text!!! Oh my days i miss my simple UK contract lol

1336

Posts

EW OLDHAND

Latest post on 12 June 2012 - 15:40

The 'free' minutes this is a bit of a crock... when you read the fine print, you only get to use the free minutes once your Wasel balance reaches zero. So they're kinda not free, IYKWIM.... pain in the butt as I takes ages to use up my balance. Free minutes should be just that... you get that many before they start charging. Sneaks!

Plain-Jane55976

370

Posts

EW EXPLORER

Latest post on 11 June 2012 - 14:09

What they mean is they were not charging you for the internet data/access used to view facebook. You will still be able to view it - you would just need to pay for the internet usage to do so. ETA - Etisalat will charge you for internet usage also. edited by Plain-Jane on 11/06/2012 So, what you're telling me is that the plan that I've had with du for over a year -- and which was never labeled a "free promo" -- is now suddenly changed to something less which does not include any data package, although it did previously? Hmmm .... That might be understandable if I'd signed up six weeks ago under a special promo. Makes no sense the way it's being presented to me. If you previously paid for a data package, then you will still have a data package. What they are saying is that to access facebook, they have not been taking credit for that data and that they will be henceforth. Its possible that it was a promo or free offer that they have put a clause that it is subject to change or cancellation at their discretion.You would have to check your fine print.

437

Posts

EW EXPLORER

Latest post on 11 June 2012 - 14:02

I'm with Etisalat and was constantly texted to tell me that i had 74 free international minutes. So i called my dad's landline yesterday for twenty minutes, came off the phone and it wiped out about 55aed of credit! Check the terms and conditions of Everything and expect the unexpected!

88

Posts

EW NEWBIE

Latest post on 11 June 2012 - 13:56

What they mean is they were not charging you for the internet data/access used to view facebook. You will still be able to view it - you would just need to pay for the internet usage to do so. ETA - Etisalat will charge you for internet usage also. edited by Plain-Jane on 11/06/2012 So, what you're telling me is that the plan that I've had with du for over a year -- and which was never labeled a "free promo" -- is now suddenly changed to something less which does not include any data package, although it did previously? Hmmm .... That might be understandable if I'd signed up six weeks ago under a special promo. Makes no sense the way it's being presented to me.

344

Posts

EW EXPLORER

Latest post on 11 June 2012 - 13:51

I am in the UK at the mo so have taken my du sim out! I have a data package anyway but was not aware that we didn't pay for it!! I have been with du for near on 5 years!

Plain-Jane55976

370

Posts

EW EXPLORER

Latest post on 11 June 2012 - 13:49

What they mean is they were not charging you for the internet data/access used to view facebook. You will still be able to view it - you would just need to pay for the internet usage to do so. ETA - Etisalat will charge you for internet usage also. <em>edited by Plain-Jane on 11/06/2012</em>

88

Posts

EW NEWBIE

Latest post on 11 June 2012 - 13:47

Just received a text on my mobile from du telling me that as of the 13th their "FREE FB browsing promotion will end" and that to continue to be able to access FB and other websites I will have to sign up for one of their "many data bundles." Am I missing something? Surely I must be .... I've been using du on my mobile since moving here just over a year ago. Was never aware of any 'free browsing promo' -- a 12 month plus promo?! I'll be switching to Etisalat in a heartbeat if I am unable to access internet as I've been doing since I moved here. This just makes no sense. I can't be the only one getting this text. Perhaps someone can explain this to me.

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