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Royal mail recorded delivery parcel from Uk lost...help!!!

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24

Posts

EW NEWBIE

Latest post on 23 April 2012 - 17:03

Sorry late update. Thank you so much ladies. Called the post office and sure enough they had the parcel and arranged delivery etc for me. Also have to add that their customer service was fantastic and talking to them was a joy. I usually have loads of problems being understood on the phone due to my Scottish accent. Thanks again!

296

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EW NEWBIE

Latest post on 20 April 2012 - 12:06

I would go down to Karama post office and explain to them what happened don't know how long they keep things before returning though

42

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EW NEWBIE

Latest post on 20 April 2012 - 12:06

The package is likely being held for collection at Emirates Post in Karama. You should receive a delivery notice telling you to go collect, although these tend to be delivered quite late for us. I would suggest calling the Karama post office (the phone number is on the Emirates Post website if you google it) and they should be able to give you an update if you provide the tracking number that you have. <em>edited by MegDXB on 20/04/2012</em>

24

Posts

EW NEWBIE

Latest post on 20 April 2012 - 11:59

Hello ladIes, I ordered some goods over the Internet from the UK for delivery to my PO Box in Dubai. The supplier sent this parcel recorded delivery with Royal Mail. I have never received the parcel so chased up the supplier who tracked the order online and the Royal Mail website said that they attempted to deliver the parcel on the 8th of April but were unsuccessful. I suspect the problem is that no one was able To sign for the parcel so delivery to the PO Box could not be done. Unfortunately I know have no idea where this parcel is now! I would presume it is still with Royal Mail or their partner of sorts in Dubai but no idea who they are or where to check next. Royal Mail website is not indicating that any further attempt has been made to deliver or offers any alternative contact details. Has anyone had a similar problem or know how the post works here? Any ideas where I could find this parcel? Thanks!

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