What are the procedures to follow when you have a car accident? | ExpatWoman.com
 

What are the procedures to follow when you have a car accident?

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EW NEWBIE
Latest post on 18 December 2012 - 07:54

Having witnessed my 3rd prang in the school carpark in as many weeks, I'm thinking it's only a matter of time before someone backs into me.

The mum this morning was seriously shaken up and couldn't think what she had to do. I was no help as I realised I only have a vague idea of the process to follow if you have a car accident.

Can anyone fill me in (dummies guide - ie step by step, so I can write up the process and put it in the glovebox) on what to do when you hit or another car hits you?

Many thanks in advance.

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EW NEWBIE
Latest post on 21 December 2012 - 12:00
Help! Someone reversed into my car last night and damaged my car but not theirs. Police came and did the report so I now have the green form but it is in Arabic. The other driver said his details would be on the report so didn't give them to me. How do I get my car fixed without knowing any of his details?
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EW NEWBIE
Latest post on 18 December 2012 - 12:00
OK, here's the first stab at it. You should be able to copy and paste it into a word document. Any constructive criticism, let me know and I will amend ;-). ________________________________ [u'>[b'>What to do in the event of an accident. [/b'>[/u'> 1. Article 12, Executive By-Law, UAE Federal Traffic Law Number 21, 1995 states: In the case of a traffic accident, all road users must give every possible assistance to the victims, especially those who are injured. 2. When you are involved in a crash, make sure that people in your vehicle and the other vehicle are not hurt. If anyone is hurt and requires an ambulance, dial 999 and an operator will assist you. Do not attempt to move the injured unless you absolutely have to for their safety, only offer first aid if you are qualified to do so. 3. Assess the damage to the vehicles and take lots of photo’s from every angle. 4. Do not admit liability. To do so may invalidate your insurance! 5. Obtain any identifying information of witnesses (car licence plates, descriptions etc). 6. If both vehicles can be driven, they should be moved to the side of the road to stop traffic build-up. Those who do not move their vehicle will be fined. If a vehicle cannot be moved, ensure that the hazard signals are on and the little triangle is placed out on the road to warn on-coming traffic of a hazard ahead. 7. Call the Traffic Police on 999 (yes, you have to use the emergency number). Even if the other driver says they’ve called it in, you should do so too. The Police will arrive and evaluate the crash and will fill out an accident form. Try and be the first person to speak to them. 8. If you have a friend who speaks Arabic, call them to see if they can come & assist with the Police. 9. The Police will give the Party at Fault a pink Accident Form and the Innocent Party a green one. Make sure you get one of these Forms as it is impossible to get your car repaired without them! If you are the innocent party you also need to ensure you know who the other driver’s insurance company is, their name and policy number if possible. 10. If you are at fault, the Police will take your licence and you may need to pay a fee for its return. 11. The person who receives the pink form should take it to their insurance company as soon as possible. They may arrange for repairs to the vehicle (depending on the level of cover), and provide a letter which must then be taken to the police station so that their licence can be returned. 12. The holder of the green form must take it to the other driver's insurance company, which will arrange to have the vehicle repaired. NB. The police must be notified [b'>within 6 hours[/b'> of a crash even if you are the only party involved (eg you reverse into a wall) or there will be hours of running around to get the insurance coverage. If no one else is involved you will get a White Form. Ref: RTA Light Vehicle Handbook “Your Responsibilities in a Crash” and advice via Expat Woman Dec 2012. Please note this is not legal advice, just opinions, and may be out-dated by the time you use it. [u'>[b'>Your Personal Data:[/b'>[/u'> Insurer: Policy Number: Phone Number:
150
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EW NEWBIE
Latest post on 18 December 2012 - 11:39
The RTA website says the police need to be notified within 6 hours of an accident, so there is your time limit!
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EW GURU
Latest post on 18 December 2012 - 11:08
A white slip is issued when no other car was involved. Think of the red and green slips as kind of duplicates, so if one is issued, the other has to be too. Obviously there'd be no one to take a green slip in your case, so you get a white one instead. And yes, just tell the police you bumped your car today. Saves a lot of hassle and they're not interested anyway as no other car/property was damaged.
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EW GURU
Latest post on 18 December 2012 - 10:48
This is our experience when I stupidly reversed my car out of our garage in a rush and scraped it on the wall. Being newbies we had no idea you needed a police report and only found out when Dh took the car to be repaired. This was a couple of weeks later. DH called the police on the non-emergency number but they told him to call 999. It took a few attempts but he got through eventually. They sent out a policeman who said he could only issue a slip for an Accident/damage caused today, so we would have to go down to Bur Dubai police stAtion. He took the car and photos of the paint on the wall as evidence. Of course when my husband got there they told him to go home and call 999! He stood his ground and eventually the policeman very begrudgingly issued a slip. However, it is a WHITE slip (we were expecting pink or green). We haven't got round to taking the car back to the body shop yet. Does anyone know what this white slip is and whether it will be accepted at the garage? So mum2girls, the process is not very clear. You could either persist with calling 999 but accept that you will likely have to drive down to Bur Dubai police station subsequently! Or go straight to the police stAtion and take the chance you may get sent back home to call 999! Also I wouldnt tell them how old the scrape is given that you Are meant to report these things immediately. I think we said a few days.
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EW NEWBIE
Latest post on 18 December 2012 - 09:45
Thanks everyone. Great advice on here and more specific (ie idiot proof) than the RTA stuff. To pay it forward, I will write something up based on all the advice here and the RTA rules and re-post in case anyone else wants to put a copy in their car should the need arise.
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EW EXPERT
Latest post on 18 December 2012 - 09:15
Please see our Driving in Dubai section within the Home & Car top tab section. Here we have a link to download the Dubai Highway Code from the RTA website. There is a whole section on here on your responsibilities in the event of a crash. Safe driving!!
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EW OLDHAND
Latest post on 18 December 2012 - 09:12
Thanks for the tip SandyDogg !! I really find it hard to comprehend the logic of calling 999 for a fender bender though ! My 999 calls went unanswered, really, I was cringing dialling the 999 number, imagine if it was a real emergency ...... with the amount of accidents here I am not surprised the emergency number did not answer.
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EW NEWBIE
Latest post on 18 December 2012 - 09:05
Great thread. I have been a witness to near misses and was wondering, if they did end up in an accident, can I offer to be a witness? We do this back home - give our contact to the one who is not at fault and offer to be a witness. Usually the insurance company would call and then we'll tell them what we saw. Is that done here as well? And also back home, one thing I have been told to do is to take pictures. Some friends have done that (back home) and the pics have helped in their insurance claim.
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EW NEWBIE
Latest post on 18 December 2012 - 08:42
Road Traffic Accidents In the event of an accident call the emergency hotline (tel: 999) and ask for the Traffic Police. In the case of a minor accident with little damage and no injuries (and all drivers involved can agree on who is at fault), the phone operator may advise both parties to drive to the nearest police station to complete the appropriate forms. [b'> When possible, vehicles should be moved to the side of the road to avoid traffic jams while waiting for the Traffic Police to arrive. There may be a fine imposed if vehicles are not moved.[/b'> After assessing an accident, the police will give a pink copy of their report form to the driver they believe was at fault, and its green counterpart to the innocent party. Garages will not repair a car without either copy of the form. The Traffic Police also take the driving licence of the person who caused the accident - it may be necessary to pay a fee before it is returned. Only the police have the right to ask the driver at fault for their driving licence and car registration documents. The person who receives the pink form should take it to their insurance company as soon as possible. They may arrange for repairs to the vehicle (depending on the level of cover), and provide a letter which must then be taken to the police station so that their licence can be returned. An increase in insurance premiums is the probable result. The holder of the green form must take it to the other driver's insurance company, which will arrange to have the vehicle repaired. Even after a relatively minor accident, it is possible that lengthy legal proceedings will follow. During this time, it is common for both drivers to be prohibited from leaving the country. Serious Accidents In the event of a a serious accident, call 999 and request an ambulance and police assistance. Do not move a victim, unless the situation is so dangerous that you have no choice. When particularly poor driving results in a serious accident or death, the driver at fault can expect a large fine and even a prison sentence. This is often followed by deportation.
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EW NEWBIE
Latest post on 18 December 2012 - 08:33
Advice I received: Don't move car. Call 999. Record details of any witnesses (car reg plate, descriptions etc.) Call arabic speaking friend to come immediately. Do not admit liability (friend advised me this can invalidate your insurance) Take loads of photos from every angle of whole scene and the cars, passengers etc. ...I wish I had done this :-(
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EW GURU
Latest post on 18 December 2012 - 08:28
Through bitter experience, make sure: a). You call it into the police yourself, regardless of whether the other person has already called them. b). You are the first person to speak to the police when they arrive.
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EW MASTER
Latest post on 18 December 2012 - 08:17
Apparently I can go to a police station to get the report also, which your post has just reminded me I need to do, I just hope I have not left it too long now. Tell them you did it yesterday ;)
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EW EXPLORER
Latest post on 18 December 2012 - 08:07
1st thing to do is to call the Police (999). They will also guide you for further steps depending on the type of accident.
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EW OLDHAND
Latest post on 18 December 2012 - 08:03
Actually, it's a bit strange here ....... you have to call 999, even for a simple fender bender ! and get the police to come and make a report (pink slip) I backed into my garden wall and repair garage advised me they needed a police report to arrange for the car to be repaired. So I called 901 (the non emergency police number) and they told me I had to call 999, I said I thought that was only for emergencies and this was my garden wall and my car, no injuries, no one else involved. They said it had to be called in to 999. So I called 999, several times, and my calls went unanswered (wonder why!!) my car is still waiting to be fixed. Apparently I can go to a police station to get the report also, which your post has just reminded me I need to do, I just hope I have not left it too long now.
 
 

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