I'm glad to hear they have fixed something. Fingers crossed they'll be able to rectify the other problems, particularly the smell, early next week. If they don't, please take pn's advice about the police as it's awful that you are having to put up with all this.
thx everyone. PN (and others) your experiences too all sound like nightmares. It saddens me that this happens here. How would they like it if their current place of living was like this (the LL)!? Bet they would fix it right away or if they too were renting for what ever reason then I bet they would be jumping up and down screaming for their LL to fix the problems. P*sses me right off that they can be like that.
In Oz, we have an agent that looks after our place and basically if anything happens to it like the hot water tank going (especially in winter) then it would be replaced right away and I'd get an e-mail telling me it had to be done and it cost X amount (we have plumbers and electrical people on file for them to use or the agent advises us that this is who they use for all maintenance). So its delt with and thats it.
The bathroom is now fixed with the water heater, all working well. They are coming back on Saturday to do the cisterns and the smelly toilet plus the rotting wardrobe. So far all I have been asked to pay for was the locksmith (although still believe I should have to pay for this because it was a fault with the villa prior to us moving in - balcony door wouldn't lock). DH will be home at least on saturday when they do the rest so he can argue the point then.
Oh dear... seems I have a sick dog on my hands too now so I best go deal with that. Never ending!!!!
AussiePup; i feel so sorry for you having to deal with all this and in your condition!! I have faced something similar at my previous apartment...i lost 80% of my belongings due to floods and lack of proper attention from LL and maintenance co,..so i actually contacted a lawyer friend of mine, who said it is completely within my rights to call the police and have them come down, take pictures and step in to pressure landlord/maintenance to help you properly and as fast as they can...after some consideration, and three restless nights, i gave it a go, and it really helped..cops showed up, took pictures, and sorted the whole thing out within a day! Everything was properly fixed, cleaned up, and the LL never made a peep...mind you, it was my 2nd flood in said apartment, and first time round even though i was promised everything would be paid for by LL. it never happened...it took me months and months of battling, just to be turned down, and my photos weren't enough...so, if you're still not sorted before Eid holidays, i really suggest you get police involved
I just wanted to say thank you for posting your advice on your last thread. I was not able to reply on the IPad, as the comment box was not big enough.
Mould - the house would probably be deemed unfit for inhabitation in other countries!
thx saharagypsyrose - I have done. Thankfully we aren't paying for the maintenance they are doing today, I believe the agent has stepped up and organised payment through the LL. Took my husband to e-mail them with the photos and a list of problems plus expressing our disappointment before they finally did anything though.
Can you follow all this up with RERA and see if you can move out and cancel the lease?
I agree. The biggest of your concerns should be the mold issue, especially with young kids.
Certain types of mold are very dangerous and nearly impossible to get rid of. At least have this checked out by a very experienced company that knows the dangers of mold.
Can you follow all this up with RERA and see if you can move out and cancel the lease? This place is sounding worse by the day and unlivable. You guys should not have to put up with this! :(
*LIKE* !!!
Can you follow all this up with RERA and see if you can move out and cancel the lease? This place is sounding worse by the day and unlivable. You guys should not have to put up with this! :(
running update...
So I'm sitting in the loft area listening to loads and loads and loads of water pouring out somewhere... I quickly run into the guest bedroom to find they have at least closed the door to the bathroom but it is seaping out from under the door and out to the wardrobes where there is the rotting wood, heading out to the bedroom and for our wooden bed. Ahhhhh.
Towels, towels, towels! Quick!!!
Hopefully they don't slip on them when they come out! LOL.
So today is progress! Woohooo! At least for the water heater tank anyway. They are replacing that right now.
As for the smell that is like **** has been smeared all over our walls, this still remains. I think my pg nose is also growing more and more sensitive to it each day because between yesterday and today, I've nearly vomitted at the smell of it when I walked out our bedroom this morning and when I walked back in the house today after being being.
They are busy with the water heater and replacing the "bathroom ceiling tiles" that were also damaged by the water. I'll ask when they come out what is happening with the cracked toilet cisterns and the awful stench (not from a toilet with a cracked cistern). You should see this bathroom (dwnstairs) you open the door and there is condensation everywhere - even with the exhasust fan on. The heat and smell coming up through the toilet bowl is soooooooooo steamy the whole bathroom is drenched. Blahhh.