Guide

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EWmums

EWfood

ewmoda

Emirates NBD reviews?

3220

Posts

EW MASTER

Latest post on 30 March 2014 - 20:03

I am considering switching over from Mashreq to Emirates NBD for various reasons.
Can anyone tell me if Emirates NBD has an easy website to navigate through for online payments (dewa,elife etc.) and checking of statements?
When you call their helpline can you speak to an actual human being?
When you shop overseas does your visa card get accepted every time (not blocked or rejected?)

TIA!

Log in to post new content in the forum.

23

Posts

EW NEWBIE

Latest post on 01 April 2014 - 00:31

I am with them since years, and I am happy, no complain at all, very smooth website with possibility of online payment for many things, once I paid a big amount online, and they contacted me in seconds to verify it....excellent I am considering switching over from Mashreq to Emirates NBD for various reasons. Can anyone tell me if Emirates NBD has an easy website to navigate through for online payments (dewa,elife etc.) and checking of statements? When you call their helpline can you speak to an actual human being? When you shop overseas does your visa card get accepted every time (not blocked or rejected?) TIA!

3220

Posts

EW MASTER

Latest post on 31 March 2014 - 13:18

Thanks ladies! :) I think I will be making the move over then. We do inform the bank when we go on overseas holidays to prevent blocking but it seems to fall on deaf ears. Also the staff on the helpline are not helpful. Staff at the branches are lovely but I need proper helpline and online help. I cant drive to a branch every time something arises.

moonlightsalsa123

14

Posts

EW NEWBIE

Latest post on 31 March 2014 - 11:56

Its second best on my list! NBAD is my fav ... I am not very much convinced with the services/experience Mashreq provides ... :-/

2192

Posts

EW EXPERT

Latest post on 31 March 2014 - 11:51

main account I use and no problems at all. If there is a problem ( lost card etc ) they are really helpful . Online banking is so user friendly and I pay everything through that including salik. Barclays Premiere on the other hand .. grrrrrrrrr

2392

Posts

EW EXPERT

Latest post on 31 March 2014 - 10:28

Been with them 8 years and. It had a problem once, best bank ever!

305

Posts

EW EXPLORER

Latest post on 31 March 2014 - 10:10

been with them for about 14 years now... ME bank, then Emirates bank-Now ENBD- I like their online portal, very easy to navigate. I also have HSBC premier account, yet I prefer to use my ENBD account. Service varies from branch to branch-

8965

Posts

EW MASTER

Latest post on 31 March 2014 - 10:00

I am considering switching over from Mashreq to Emirates NBD for various reasons. Can anyone tell me if Emirates NBD has an easy website to navigate through for online payments (dewa,elife etc.) and checking of statements? When you call their helpline can you speak to an actual human being? When you shop overseas does your visa card get accepted every time (not blocked or rejected?) TIA! I do inform them before I go away that I will be using the card so they don't put a block on it I find their customer service staff, knowledgeable and very nice!

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 31 March 2014 - 07:12

I am with Emirates Islamic Bank (same same but different) and they are the best bank i have banked with in the UAE. SubSC are *****

Anonymous (not verified)

0

Posts

EW NEWBIE

Latest post on 30 March 2014 - 23:34

I have been with them since I moved (Have since changed to another bank but keeping my ENBD account for now), and they are really good. Their customer service is good, their help line always available. Internet banking is well set up, and your regular debit card can be used abroad for in store purchase as well as withdrawal. And online purchases as well. I would recommend you inform them before you travel that you will be using your cards in such and such country, because they will block your card if they see a suspicious transaction if they can't reach you by phone. I always call and let them know where I will be.

39

Posts

EW NEWBIE

Latest post on 30 March 2014 - 23:27

I've been with them for 8 years (before and after the merger) and I have no complaints. I use my cards abroad and use Internet banking regularly.

42

Posts

EW NEWBIE

Latest post on 30 March 2014 - 22:24

I've been with them for nearly 3 years-they're great. Card works abroad and you can call them etc..I'm happy with them

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