Guide

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

Dubai Just Launched a Travel Influencer Academy

List of UAE Public Holidays in 2025: Announced and Expected Dates

Pictured: His Highness Sheikh Mohammed at a UAE Cabinet meeting.

H.H Sheikh Mohammed Ranks 3 Best & Worst UAE Government Departments

There's a 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

You Can Now Enjoy Breakfast With Penguins in Dubai

Confirmed: 2025 Will Be The 'Year of Community' in The UAE

Dubai Named As the Cleanest City in the World Once More

Where to Celebrate Chinese New Year 2025 in Dubai

Classifieds

Jobs

How to Get a UAE Influencer License: Step-By-Step Guide & Requirements

Dubai Announces Pilot Launch of 4-Day Work Week For Employees

UAE Job Loss Insurance Claim Rejected? Here's Why It Could Happen

How to Claim UAE Job Loss Insurance: Eligibility and Step-by-Step Guide

Dubai Ranked Among Top 5 Cities in the World to Work In

Can I Get Fired in the UAE For My Mental Health Condition?

Dubai Dedicates AED 150 Million Government Support Fund For Influencers

How to Deal With Workplace Harassment in the UAE

The UAE's New End-of-Service Programme, Explained for Residents

Events

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

When Is the Next UAE Public Holiday? Eid Al Adha 2025 Dates Revealed

Real Madrid World is Celebrating World Football Day With AED 199 Tickets

List of UAE Public Holidays in 2025: Announced and Expected Dates

Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

Eid Al Fitr 2025 in the UAE: When is the Long Weekend?

Ramadan 2025 in Dubai: List of Ramadan Markets to Explore

Where to Celebrate Chinese New Year 2025 in Dubai

An Enchanting Regency-Era Evening Awaits at Dubai's Bridgerton Candlelight Concert

Education

Top 5 Online Schools For Expat Families in the Middle East

Dubai IB School's Class of 2025 Secures Over $10 Million in University Scholarships

Experience Summer Learning at its Best with MDX Study Camps at Middlesex University Dubai

Introducing the Executive Hospitality Programme at South View School Dubai

Where to Choose the Best EYFS Children's Nursery in Dubai Marina

Nurturing Compassionate Leaders: 8 Ways Dibber Preschools Prepares Your Child

How to Make the Transition to University Life Easier

What Are the Benefits of Academic Scholarships in Dubai?

Dubai School Inspections Will Be Skipped for One Year

Money

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

UAE Unveils New Official Dirham Symbol, Inspired By the Country's Flag

6 Financial Resolutions to Make for the New Year

Meet Dr. Hassan Elhais: A Pillar of Legal Expertise for Expats in the UAE

Meet the Emirati Woman Breaking Grounds in UAE Law: Awatif Khouri

Why Teens Need Real-World Financial Education?

UAE Residents Be Wary of Food Delivery Scams

5 Signs You've Been Scammed Over the Phone, and What to Do Next

UAE Job Loss Insurance Claim Rejected? Here's Why It Could Happen

Home

Are "Own Visa" and Freelancer Visa Domestic Workers Legal in the UAE?

Hiring a Maid in the UAE: 5 Legal Red Flags

Ask a UAE Flower Shop: Your Most Common Questions, Answered

FYI Dubai is Banning All Single Use Bags From June 1

Carrefour's 'Choose Better' Programme is Here to Reward Healthier Choices With 10x the Points

Are UAE Domestic Helpers Allowed to Work on a Trial Period and Hired After?

Pet Breeding in the UAE: Is it Allowed and Where to Find Legal Pet Breeders

Choithrams Announces Launch of All-Women Operated Store in the UAE

Where to Order Same-Day Valentine's Day Flowers in the UAE

Car

These Are Dubai's New Public Parking Fees From April 2025

How to Convert a Non-UAE Driving License in Dubai: A Complete Guide

Dubai Public Commute Timings & Road Closures for New Year's Eve

Booking Taxis in Dubai: How to Hail a Taxi Through WhatsApp

What Are the Requirements For a Car Loan in Dubai?

UAE Petrol Prices Will Increase in August 2024

Head's Up! Dubai Taxi Fares Will Increase in May 2024

UAE Announces New Fuel Prices For May 2024

Missing UAE License Plates: How to Report a Lost Plate or Reclaim Yours

Wellness

Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

9 Warning Signs for Breast Cancer

Top Tips to Have a Healthy Heart in the UAE

Discover "The New You" at Zieda's Aesthetic Clinic in Dubai

Top Ladies-Only Gyms and Fitness Centres in Dubai

Say Goodbye to Wrinkles With Mediclinic's Botox Mondays Offer

Get Expert Healthcare and Wellness Delivered to Your Doorstep in Dubai Within 30 Minutes

Top 7 Scenic UAE Jogging and Running Routes

IVF in the UAE: Unmarried Non-Muslim Couples Are Allowed to Undergo IVF

Shop

Shopping In Dubai

Best Online Shopping Sites in Dubai and UAE

An A-Z Guide to Dubai's Popular Malls

What To Wear At The Beach In Dubai

14 Hilarious Realities of Visiting Dubai Mall

Every Day is a Discount Day on THIS Deals Site

Cityland Mall Preview: Dubai's New Nature-Inspired Shopping Mall

EWmums

EWfood

ewmoda

DEWA bill- insane multiplication factor!

200

Posts

EW NEWBIE

Latest post on 03 June 2014 - 21:29

Hi Ladies,

We just received our first DEWA bill since we moved into our villa in JVC.
The multiplication factor (MF) for water is 220! We only discovered this when we emailed DEWA customer service and they pointed it out. We are being billed 48000 gallons of water when we only used 221. You've got to be kidding right????????? This is a slap in the face...

When I put our real consumption values into the DEWA tariff calculator, we should pay 595 AED. Feeling very stung right now. Anyone else have this high a MF?

Log in to post new content in the forum.

4393

Posts

EW MASTER

Latest post on 04 June 2014 - 15:41

If it's anything like JVT there were a number of underground leaks, which no one knew about until they received astronomical bills - which they had to pay :( Something you can do right now is make sure everything is turned off and then go and watch your meter for a bit. <em>edited by Geordie expat on 04/06/2014</em>

200

Posts

EW NEWBIE

Latest post on 04 June 2014 - 15:39

If I was you I would check for a leak somewhere first. Thank you Geordie, will do and we also have maintenance checking for us. I hope it's an electrical fault or a shoddy meter of some sort as 48000 IG would be a rather noticeable leak. We haven't seen any water around...

144

Posts

EW NEWBIE

Latest post on 04 June 2014 - 15:38

Have a look at this link, it might help you check for a water leak, even though it is meant for the UK www.southwestwater.co.uk/media/pdf/t/3/UWUv2_0613_for_web.pdf Don't know how to link, just copy and paste into your browser edited by Kaydee on 04/06/2014 <em>edited by Kaydee on 04/06/2014</em>

4393

Posts

EW MASTER

Latest post on 04 June 2014 - 15:19

If I was you I would check for a leak somewhere first.

200

Posts

EW NEWBIE

Latest post on 04 June 2014 - 15:08

Been on a bit of a whirlwind today trying to sort this out! Just an update so people can read this for future, if the topic ever comes up. I couldn't find anything about it on EW so had to resort to other forums and turns out they were wrong and I got the wrong information. Turns out that the multiplication factor (mentioned on your bill under the consumption readings in the top right corner) applies to the type of meter that you have and it all depends on how the meter is displaying it's units. I apologize for any confusion on this however other forums I looked on mention this MF as like a rate or a tax, and mentioned in some places like AR the MF could be 40 and that lead me to question WHY IS OURS 220!!. In actual fact (according to what I know right now, I might stand corrected though....) it's just a multiplication you have to do to get the actual reading for your house. Our meter is a high consumption meter (don't know why!) which means the reading could say 1, and it will actually be 220 gallons (IG) used. Soooo, that means that I apparently have used 48000 IG. Yes, 5 tanker trucks worth. There must be a fault somewhere. I've made a formal complaint with DEWA. Thanks for all of your concerns :-)

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 04 June 2014 - 11:13

Have they included the tax - whatever it's called - sorry I can't remember. It's a % of your rent paid monthly. housing fees Thank you :) its the PR Factor isn't it? OP - what do you mean by mulitplication factor - do you mean rate?

4393

Posts

EW MASTER

Latest post on 04 June 2014 - 11:07

Have they included the tax - whatever it's called - sorry I can't remember. It's a % of your rent paid monthly. housing fees Thank you :)

IzzyOnTheSeat82823

5334

Posts

EW MASTER

Latest post on 04 June 2014 - 11:06

Have they included the tax - whatever it's called - sorry I can't remember. It's a % of your rent paid monthly. housing fees

4393

Posts

EW MASTER

Latest post on 04 June 2014 - 11:04

Have they included the tax - whatever it's called - sorry I can't remember. It's a % of your rent paid monthly.

200

Posts

EW NEWBIE

Latest post on 04 June 2014 - 11:00

Marytodd and mannikat- if I compute our readings in the DEWA tariff calculator it says 595 AED should be owing however with the MF it is a 3200 AED bill. We are new villas so all other owners haven't received their bills yet, so I have no one in the development to compare with.

4393

Posts

EW MASTER

Latest post on 04 June 2014 - 10:55

We had similar issues in JVT a couple of years ago. Really weird and high first couple of bills and then it settled down. Two of us and five pets in a two bed stand alone, no grass, just a few plants in pots and this months bill was just over AED1000. Also one AC is on all day at 26 for the pets.

681

Posts

EW GURU

Latest post on 04 June 2014 - 10:45

There must be something wrong on your bill, just checked ours (2 bed apartment, 2 people and a few plants) and its 1266. i don't think 220 can be right, but 48000 seems excessive! http://www.dewa.gov.ae/tariff/newtariff.aspx check your bill against this. <em>edited by mannikat on 04/06/2014</em>

241

Posts

EW NEWBIE

Latest post on 04 June 2014 - 10:43

Thanks Madge, we are just now trying to get an official response from DEWA and will take it from there, I've alerted the other villa owners in our development too. Sage- that's what the reading says. We checked it also. There's only two of us and we have a tiny garden, say 3x3m of grass that we are letting go. They then multiplied our reading of 221 it by 220 to get their magic number for how much we need to pay. How much does that translate to in dirhams?

200

Posts

EW NEWBIE

Latest post on 04 June 2014 - 10:30

Thanks Madge, we are just now trying to get an official response from DEWA and will take it from there, I've alerted the other villa owners in our development too. Sage- that's what the reading says. We checked it also. There's only two of us and we have a tiny garden, say 3x3m of grass that we are letting go. They then multiplied our reading of 221 it by 220 to get their magic number for how much we need to pay.

Sage & Onion30241

106

Posts

EW NEWBIE

Latest post on 04 June 2014 - 08:48

I'm confused, are your saying you think you only consumed 221 gallons/836.57 litres of water for the month?

Madge_Gustard59558

841

Posts

EW GURU

Latest post on 04 June 2014 - 00:10

This sort of thing does sometimes happen, usually with villas. You've officially raised a dispute with DEWA over this, presumably? Or are they saying that the standard MF for water in JVC villas is 220?

Log in to post new content in the forum.

ON EXPATWOMAN TODAY

Top 5 UK curriculum online schools for expat families and kids abroad

Top 5 Online Schools For Expat Families in the Middle East

Best educational summer camps for teenagers in Dubai: MDX Summer Camps

Experience Summer Learning at its Best with MDX Study Camps at Middlesex University Dubai

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

Eid Al Adha 2025 in the UAE confirmed public holiday dates

When Is the Next UAE Public Holiday? Eid Al Adha 2025 Dates Revealed

Real Madrid World Dubai - Summer Offer AED 199 per ticket

Real Madrid World is Celebrating World Football Day With AED 199 Tickets

Scholarship opportunities at the Swiss international Scientific School Dubai (SISD)

Dubai IB School's Class of 2025 Secures Over $10 Million in University Scholarships

Travel influencer academy in Dubai

Dubai Just Launched a Travel Influencer Academy

Central Bank of UAE reveals new official currency symbol for the Emirati dirham

UAE Unveils New Official Dirham Symbol, Inspired By the Country's Flag

His Highness Sheikh Mohammed announces 3 best UAE government departments

Pictured: His Highness Sheikh Mohammed at a UAE Cabinet meeting.

H.H Sheikh Mohammed Ranks 3 Best & Worst UAE Government Departments

New 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

There's a 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

UAE president announces 2025 will be the 'Year of Community' in the emirates

Confirmed: 2025 Will Be The 'Year of Community' in The UAE

Breakfast with penguins at Ski Dubai Mall of the Emirates

You Can Now Enjoy Breakfast With Penguins in Dubai

How to convert another country's drivers license in Dubai

How to Convert a Non-UAE Driving License in Dubai: A Complete Guide

Registrations open for EYFS curriculum Willow Children's Nursery in Dubai

Where to Choose the Best EYFS Children's Nursery in Dubai Marina

List of confirmed UAE public holidays in 2025

List of UAE Public Holidays in 2025: Announced and Expected Dates

Outdoor cinemas in Dubai for the winter season 2024

The Best Outdoor Cinemas in Dubai to See Open-Air Movies This Winter

Executive Hospitality Programme at South View School in Dubai

Introducing the Executive Hospitality Programme at South View School Dubai

Expat legal consultants in the UAE | Dr. Hassan Elhais

Meet Dr. Hassan Elhais: A Pillar of Legal Expertise for Expats in the UAE

Saray Spa promotions at JW Marriott Marquis Hotel Dubai

This Luxury Dubai Spa Has Some of the Very Best Breaks To Escape To

A Complete Guide How to Get an Influencer License in Dubai and UAE

How to Get a UAE Influencer License: Step-By-Step Guide & Requirements

UAE Emirati Lawyer Awatif Khouri in Dubai and Abu Dhabi

Meet the Emirati Woman Breaking Grounds in UAE Law: Awatif Khouri

Dubai's gravity-driven tunnel to reduce flood risks by 700%

Pictured: Flooded roads from the record-breaking storm that hit Dubai in April 2024.

Dubai Flood Risk to Be Cut Down by 700% With New Tunnel

8 Beauty Treatments in Dubai for busy moms

8 Beauty Treatments in Dubai: Self-Care Recommendations for Busy Moms

Mashreq NEO NXT Account | Why Kids and Teens Need Financial Education

Why Teens Need Real-World Financial Education?

E-scooters are no longer banned on the Dubai Metro stations and trains

RTA Finally Lifts E-Scooter Ban From Dubai Metro

Spa packages at Saray Spa in JW Marriott Marquis Hotel Dubai

Step Into the Ultimate Relaxation Bliss With Saray Spa's Pampering Packages

How to book Dubai taxi through WhatsApp

Booking Taxis in Dubai: How to Hail a Taxi Through WhatsApp

Experience Extended Stays and Special Savings at Le Meridien Al Aqah Beach Resort UAE

Soak Up the Summer With the Ultimate UAE Staycation Special

RTA Dubai flying taxi official launch date

Image credit: Joby Aviation.

RTA Finally Confirms Launch Date of Dubai's Flying Taxis

Region's first ever baseball park to open in the UAE

First-Ever Baseball Park in the Middle East Will Be Opening in the UAE

Are "own visa" Domestic Workers legal in the UAE?

Are "Own Visa" and Freelancer Visa Domestic Workers Legal in the UAE?

Where to See Animals in the Wild in the UAE

Where to See Animals in the Wild in the UAE