WARNING: Holiday Factory... Never again!!!!
Hi Gals,
We bought an offer to Istanbul through an advertisement we heard on Virgin Radio. Their offer is misleading and false. Be careful if you prefer to travel on a Thursday (most people would). Apparently all Thursday departures are at a premium but they failed to mention this in the terms and conditions of the offer. And if you cancel, they charge you a fee per voucher purchased so they will make money one way or the other...
We filed a complaint with the Consumer Rights Division and the Dubai Civic Aviation Authority... Hopefully this will force them to be more transparent in the terms and conditions so customers are not mislead.
- RATE IT
- 10