WARNING: Holiday Factory... Never again!!!! | ExpatWoman.com
 

WARNING: Holiday Factory... Never again!!!!

20
Posts
EW NEWBIE
Latest post on 06 October 2014 - 11:11

Hi Gals,

We bought an offer to Istanbul through an advertisement we heard on Virgin Radio. Their offer is misleading and false. Be careful if you prefer to travel on a Thursday (most people would). Apparently all Thursday departures are at a premium but they failed to mention this in the terms and conditions of the offer. And if you cancel, they charge you a fee per voucher purchased so they will make money one way or the other...

We filed a complaint with the Consumer Rights Division and the Dubai Civic Aviation Authority... Hopefully this will force them to be more transparent in the terms and conditions so customers are not mislead.

162
Posts
EW NEWBIE
Latest post on 07 October 2014 - 12:36
I had another issue with holiday factory. They post offers on their website like Holiday to Maldives in AED 999 and they did the most stupid thing that the application fields to book the offer will open after 2 hours. And once the 2 hours are over, you fill in your details click on "Book" and it keeps on loading. Then a pop up will come and say Sorry there were limited seats and all have been filled up. This was the most stupidest thing I have ever seen.
 
 

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