Guide

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

Dubai Just Launched a Travel Influencer Academy

List of UAE Public Holidays in 2025: Announced and Expected Dates

Pictured: His Highness Sheikh Mohammed at a UAE Cabinet meeting.

H.H Sheikh Mohammed Ranks 3 Best & Worst UAE Government Departments

There's a 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

You Can Now Enjoy Breakfast With Penguins in Dubai

Confirmed: 2025 Will Be The 'Year of Community' in The UAE

Dubai Named As the Cleanest City in the World Once More

Where to Celebrate Chinese New Year 2025 in Dubai

Classifieds

Jobs

How to Get a UAE Influencer License: Step-By-Step Guide & Requirements

Dubai Announces Pilot Launch of 4-Day Work Week For Employees

UAE Job Loss Insurance Claim Rejected? Here's Why It Could Happen

How to Claim UAE Job Loss Insurance: Eligibility and Step-by-Step Guide

Dubai Ranked Among Top 5 Cities in the World to Work In

Can I Get Fired in the UAE For My Mental Health Condition?

Dubai Dedicates AED 150 Million Government Support Fund For Influencers

How to Deal With Workplace Harassment in the UAE

The UAE's New End-of-Service Programme, Explained for Residents

Events

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

When Is the Next UAE Public Holiday? Eid Al Adha 2025 Dates Revealed

Real Madrid World is Celebrating World Football Day With AED 199 Tickets

List of UAE Public Holidays in 2025: Announced and Expected Dates

Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

Eid Al Fitr 2025 in the UAE: When is the Long Weekend?

Ramadan 2025 in Dubai: List of Ramadan Markets to Explore

Where to Celebrate Chinese New Year 2025 in Dubai

An Enchanting Regency-Era Evening Awaits at Dubai's Bridgerton Candlelight Concert

Education

Top 5 Online Schools For Expat Families in the Middle East

Dubai IB School's Class of 2025 Secures Over $10 Million in University Scholarships

Experience Summer Learning at its Best with MDX Study Camps at Middlesex University Dubai

Introducing the Executive Hospitality Programme at South View School Dubai

Where to Choose the Best EYFS Children's Nursery in Dubai Marina

Nurturing Compassionate Leaders: 8 Ways Dibber Preschools Prepares Your Child

How to Make the Transition to University Life Easier

What Are the Benefits of Academic Scholarships in Dubai?

Dubai School Inspections Will Be Skipped for One Year

Money

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

UAE Unveils New Official Dirham Symbol, Inspired By the Country's Flag

6 Financial Resolutions to Make for the New Year

Meet Dr. Hassan Elhais: A Pillar of Legal Expertise for Expats in the UAE

Meet the Emirati Woman Breaking Grounds in UAE Law: Awatif Khouri

Why Teens Need Real-World Financial Education?

UAE Residents Be Wary of Food Delivery Scams

5 Signs You've Been Scammed Over the Phone, and What to Do Next

UAE Job Loss Insurance Claim Rejected? Here's Why It Could Happen

Home

Are "Own Visa" and Freelancer Visa Domestic Workers Legal in the UAE?

Hiring a Maid in the UAE: 5 Legal Red Flags

Ask a UAE Flower Shop: Your Most Common Questions, Answered

FYI Dubai is Banning All Single Use Bags From June 1

Carrefour's 'Choose Better' Programme is Here to Reward Healthier Choices With 10x the Points

Are UAE Domestic Helpers Allowed to Work on a Trial Period and Hired After?

Pet Breeding in the UAE: Is it Allowed and Where to Find Legal Pet Breeders

Choithrams Announces Launch of All-Women Operated Store in the UAE

Where to Order Same-Day Valentine's Day Flowers in the UAE

Car

These Are Dubai's New Public Parking Fees From April 2025

How to Convert a Non-UAE Driving License in Dubai: A Complete Guide

Dubai Public Commute Timings & Road Closures for New Year's Eve

Booking Taxis in Dubai: How to Hail a Taxi Through WhatsApp

What Are the Requirements For a Car Loan in Dubai?

UAE Petrol Prices Will Increase in August 2024

Head's Up! Dubai Taxi Fares Will Increase in May 2024

UAE Announces New Fuel Prices For May 2024

Missing UAE License Plates: How to Report a Lost Plate or Reclaim Yours

Wellness

Win Cash Prizes Up to AED 300 For Every Kilo Lost With UAE's Weight Loss Challenge

9 Warning Signs for Breast Cancer

Top Tips to Have a Healthy Heart in the UAE

Discover "The New You" at Zieda's Aesthetic Clinic in Dubai

Top Ladies-Only Gyms and Fitness Centres in Dubai

Say Goodbye to Wrinkles With Mediclinic's Botox Mondays Offer

Get Expert Healthcare and Wellness Delivered to Your Doorstep in Dubai Within 30 Minutes

Top 7 Scenic UAE Jogging and Running Routes

IVF in the UAE: Unmarried Non-Muslim Couples Are Allowed to Undergo IVF

Shop

Shopping In Dubai

Best Online Shopping Sites in Dubai and UAE

An A-Z Guide to Dubai's Popular Malls

What To Wear At The Beach In Dubai

14 Hilarious Realities of Visiting Dubai Mall

Every Day is a Discount Day on THIS Deals Site

Cityland Mall Preview: Dubai's New Nature-Inspired Shopping Mall

EWmums

EWfood

ewmoda

Urgent - can someone record conversations without telling you?

2937

Posts

EW EXPERT

Latest post on 26 March 2012 - 20:57

To cut a very long story short, a surgery I was meant to have tomorrow has been cancelled because apparently DH was aggressive on the phone to the idiot in the admissions department. He's meant to have sworn at him and threatened him and this little twerp says it's recorded. DH is adamant he didn't do either but I know how frustrating it often is dealing with Dubai bureaucracy and I think there may be a chance he did let something slip but doesn't remember. Any ideas? Thanks.

Log in to post new content in the forum.

2937

Posts

EW EXPERT

Latest post on 27 March 2012 - 20:06

If you could email me on harpersdxb at gmail dot com, that would be very helpful. Thanks, sami :). I figured the legal advice would follow everything else in Dubai - yes, that's right, until we need it to be wrong :D.

169

Posts

EW NEWBIE

Latest post on 27 March 2012 - 16:26

Hi DC Is this with city hospital? I have the email of the medical director and client services person who have been very helpful when i needed to lodge a complaint against their OB. Not sure if they could help but they do take customer service very seriously. Let me know if you would like the contacts.

2287

Posts

EW EXPERT

Latest post on 27 March 2012 - 16:22

For future reference, I got a reply from the lawyer this morning saying it's illegal to record a conversation in the UAE without informing the other party/ies that the conversation's being recorded. I'd urge caution with that advice...my experience of UAE lawyers is that for every one that says X another will happily interpret the law as Y. Also that police and courts are often more interested in the result and justice being done than how evidence was gathered, there seems to be a lot of discretion exercised there. Not just in UAE. Everywhere, that's how lawyers make there money. (and I should know, since I am one, not a practicing one I might add, before being slaughtered ;) )

Goldeelocks55239

240

Posts

EW NEWBIE

Latest post on 27 March 2012 - 16:20

For future reference, I got a reply from the lawyer this morning saying it's illegal to record a conversation in the UAE without informing the other party/ies that the conversation's being recorded. I'd urge caution with that advice...my experience of UAE lawyers is that for every one that says X another will happily interpret the law as Y. Also that police and courts are often more interested in the result and justice being done than how evidence was gathered, there seems to be a lot of discretion exercised there.

2937

Posts

EW EXPERT

Latest post on 27 March 2012 - 15:58

For future reference, I got a reply from the lawyer this morning saying it's illegal to record a conversation in the UAE without informing the other party/ies that the conversation's being recorded.

spongemonkey980

4329

Posts

EW MASTER

Latest post on 27 March 2012 - 06:54

Perhaps if they were less incompetent and argumentative they wouldn't have to put up with it. I've spent most of the day dealing with them and right now I'd rather poke sharp sticks in my eyes than talk to them again. I do see what you mean, though - I remember a friend was hit by a woman in MOE car park and she just drove off, and when the police arrived they were more concerned that this woman alleged my friend swore at her than with the fact that the woman had caused an accident and driven off. It's just been such a saga from start to finish, I think I might be better off finding a new surgeon and hospital. I would agree with your last sentence as I also saw your post about the cost dispute.

268

Posts

EW NEWBIE

Latest post on 26 March 2012 - 23:49

I would move on and not get the Police involved. Chalk it up to experience!

2937

Posts

EW EXPERT

Latest post on 26 March 2012 - 22:25

Perhaps if they were less incompetent and argumentative they wouldn't have to put up with it. I've spent most of the day dealing with them and right now I'd rather poke sharp sticks in my eyes than talk to them again. I do see what you mean, though - I remember a friend was hit by a woman in MOE car park and she just drove off, and when the police arrived they were more concerned that this woman alleged my friend swore at her than with the fact that the woman had caused an accident and driven off. It's just been such a saga from start to finish, I think I might be better off finding a new surgeon and hospital.

mogindubai52347

106

Posts

EW NEWBIE

Latest post on 26 March 2012 - 22:13

That's what I'm worried about. At the moment I have no concrete proof he did use abusive or threatening language and to be honest, I've had enough today and don't need a sniping response on here. I'm looking for advice. Do you know for sure if it's legal to record a conversation if you didn't ask permission? the point I was trying to make is it's immaterial whether it's legal or not, whether your husband was recorded or not, if he swore and made threats to the wrong person. maybe he should call them and apologise? however frustrating it was for him dealing with the bureaucracy, surely it's worse to be sworn at and threatened? I wonder how many times a day they have to put up with that.

1336

Posts

EW OLDHAND

Latest post on 26 March 2012 - 21:59

It's illegal to record someone without their knowledge- this has been said many times in the news media here, when it's come up in cases. However, as mentioned once it's done then the police would probably listen to it anyway. I don't think there's such a thing as "won't hold up in court"- as we all know people have been done for the 'middle finger' on the say-so of someone else, not even with any video/pics. My company records calls to their HR dept, if you get abusive or use language with the staff you can get in trouble. But they tell us this when we start, it's not actually stated on the phone calls.

3804

Posts

EW MASTER

Latest post on 26 March 2012 - 21:57

LOL no issues, I hope you get a response. And do let us know, it would be handy to know the situation on that. :)

2937

Posts

EW EXPERT

Latest post on 26 March 2012 - 21:52

DubaiCat, judging by all of our replies, clearly none of us know for sure. Call the police and ask them! They WILL know. I didn't mean you :) and sorry, I should have said thanks for responding - I do appreciate you trying to help. It's been a long and stressful day :(. ETA: I've emailed a lawyer and will call the police in the morning. Then I shall report back for future reference! <em>edited by DubaiCat on 26/03/2012</em>

3804

Posts

EW MASTER

Latest post on 26 March 2012 - 21:48

DubaiCat, judging by all of our replies, clearly none of us know for sure. Call the police and ask them! They WILL know. Maybe the guy at the hospital was just having a bad day. Probably all forgotten about. <em>edited by Chocs01 on 26/03/2012</em>

2937

Posts

EW EXPERT

Latest post on 26 March 2012 - 21:44

That's what I'm worried about. At the moment I have no concrete proof he did use abusive or threatening language and to be honest, I've had enough today and don't need a sniping response on here. I'm looking for advice. Do you know for sure if it's legal to record a conversation if you didn't ask permission?

mogindubai52347

106

Posts

EW NEWBIE

Latest post on 26 March 2012 - 21:29

even if the "twerp" was recording illegally on his mobile phone then the police would still be more interested in your husbands abusive and threatening language if the hospital were to report him.

3804

Posts

EW MASTER

Latest post on 26 March 2012 - 21:11

Well technically, seeing as all the other call centres etc do it, I would say that they have to inform you if they are making a recording, as otherwise you actually have to get police permission to record calls, phone taps etc. But again, this is the UAE, so who knows.

2937

Posts

EW EXPERT

Latest post on 26 March 2012 - 21:08

There was no message saying they were recording, no. I want to go in and listen to these supposed recordings but I just need to know if it's legal to record without your knowledge before I do, otherwise I'm worried if he did accidentally swear they might just call the police for the fun of it :(.

127

Posts

EW NEWBIE

Latest post on 26 March 2012 - 21:04

Hi DubaiCat, The dentist I use here has a message when you connect saying that the phonecall is recorded,I would think that you have to be made aware of it but who knows what applies here.

3804

Posts

EW MASTER

Latest post on 26 March 2012 - 21:00

Many customer service outlets do record phone calls, normally their message states 'This call may be recorded for customer service satisfaction' or something to that effect. but not always. Be very very careful when dealing with anyone in CS sector here.

Log in to post new content in the forum.

ON EXPATWOMAN TODAY

Top 5 UK curriculum online schools for expat families and kids abroad

Top 5 Online Schools For Expat Families in the Middle East

Best educational summer camps for teenagers in Dubai: MDX Summer Camps

Experience Summer Learning at its Best with MDX Study Camps at Middlesex University Dubai

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

UAE Breaks Heat Record With 51.6°C - Here’s How to Stay Safe and Sane This Summer

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

Hidden Costs of Expat Life in Dubai (and How to Outsmart Them)

Eid Al Adha 2025 in the UAE confirmed public holiday dates

When Is the Next UAE Public Holiday? Eid Al Adha 2025 Dates Revealed

Real Madrid World Dubai - Summer Offer AED 199 per ticket

Real Madrid World is Celebrating World Football Day With AED 199 Tickets

Scholarship opportunities at the Swiss international Scientific School Dubai (SISD)

Dubai IB School's Class of 2025 Secures Over $10 Million in University Scholarships

Travel influencer academy in Dubai

Dubai Just Launched a Travel Influencer Academy

Central Bank of UAE reveals new official currency symbol for the Emirati dirham

UAE Unveils New Official Dirham Symbol, Inspired By the Country's Flag

His Highness Sheikh Mohammed announces 3 best UAE government departments

Pictured: His Highness Sheikh Mohammed at a UAE Cabinet meeting.

H.H Sheikh Mohammed Ranks 3 Best & Worst UAE Government Departments

New 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

There's a 10-Year UAE Residency Visa for Dubai Content Creators and Influencers

UAE president announces 2025 will be the 'Year of Community' in the emirates

Confirmed: 2025 Will Be The 'Year of Community' in The UAE

Breakfast with penguins at Ski Dubai Mall of the Emirates

You Can Now Enjoy Breakfast With Penguins in Dubai

How to convert another country's drivers license in Dubai

How to Convert a Non-UAE Driving License in Dubai: A Complete Guide

Registrations open for EYFS curriculum Willow Children's Nursery in Dubai

Where to Choose the Best EYFS Children's Nursery in Dubai Marina

List of confirmed UAE public holidays in 2025

List of UAE Public Holidays in 2025: Announced and Expected Dates

Outdoor cinemas in Dubai for the winter season 2024

The Best Outdoor Cinemas in Dubai to See Open-Air Movies This Winter

Executive Hospitality Programme at South View School in Dubai

Introducing the Executive Hospitality Programme at South View School Dubai

Expat legal consultants in the UAE | Dr. Hassan Elhais

Meet Dr. Hassan Elhais: A Pillar of Legal Expertise for Expats in the UAE

Saray Spa promotions at JW Marriott Marquis Hotel Dubai

This Luxury Dubai Spa Has Some of the Very Best Breaks To Escape To

A Complete Guide How to Get an Influencer License in Dubai and UAE

How to Get a UAE Influencer License: Step-By-Step Guide & Requirements

UAE Emirati Lawyer Awatif Khouri in Dubai and Abu Dhabi

Meet the Emirati Woman Breaking Grounds in UAE Law: Awatif Khouri

Dubai's gravity-driven tunnel to reduce flood risks by 700%

Pictured: Flooded roads from the record-breaking storm that hit Dubai in April 2024.

Dubai Flood Risk to Be Cut Down by 700% With New Tunnel

8 Beauty Treatments in Dubai for busy moms

8 Beauty Treatments in Dubai: Self-Care Recommendations for Busy Moms

Mashreq NEO NXT Account | Why Kids and Teens Need Financial Education

Why Teens Need Real-World Financial Education?

E-scooters are no longer banned on the Dubai Metro stations and trains

RTA Finally Lifts E-Scooter Ban From Dubai Metro

Spa packages at Saray Spa in JW Marriott Marquis Hotel Dubai

Step Into the Ultimate Relaxation Bliss With Saray Spa's Pampering Packages

How to book Dubai taxi through WhatsApp

Booking Taxis in Dubai: How to Hail a Taxi Through WhatsApp

Experience Extended Stays and Special Savings at Le Meridien Al Aqah Beach Resort UAE

Soak Up the Summer With the Ultimate UAE Staycation Special

RTA Dubai flying taxi official launch date

Image credit: Joby Aviation.

RTA Finally Confirms Launch Date of Dubai's Flying Taxis

Region's first ever baseball park to open in the UAE

First-Ever Baseball Park in the Middle East Will Be Opening in the UAE

Are "own visa" Domestic Workers legal in the UAE?

Are "Own Visa" and Freelancer Visa Domestic Workers Legal in the UAE?

Where to See Animals in the Wild in the UAE

Where to See Animals in the Wild in the UAE