Terrible Shopping Experience at Louis Vuitton!!!!!!!!!
Just wanted to vent about a shopping experience that I felt totally berated in.
Went to LV at MOE to exchange a handbag that I got as a gift from my mother last week. Had to wait 10 minutes in line to even get into the store (which was empty to say the least). Everyone in line was fuming. Got in, had a look around and no one came to help me. No problem - went to a sales person and asked if there was anything in the price range of AED 4000 for an exchange. She very arrogantly informed me that they have nothing in this price range, only wallets. My jaw dropped and her disgusting attitude, and the fact that I'm carrying an LV handbag with this price! Not wanting to make a scene, I looked around some more and figured that I would leave this pompous store and check out LV at Dubai mall the following week.
I ended up going to Dubai mall with my twin toddlers and nanny the next week only to be informed that my stoller was not allowed inside the store?????????????? What the **** was I supposed to do with my kids?? I told them this is not a problem, I can either release my toddlers on their store at their responsibility, or they can let me bring my stroller in. THe guy was trying to be nice and said ok fine. Then this lady runa over from the other side of the store to tell me that the stroller was not allowed inside. I was fuming by this time - especially since the door greeter was giving me this look of pure disgust at what I was trying to do?? I HAD to make the exhange, so I told my nanny that I'll only be 10 mins, and to please wait outside with the kids. Went inside and had an LV bag in my hand - then the security guard started following me aorund - every step I'd take she was on my tail!!! I t was like something from a cartoon! Got a sales lady to help, chose a bag, made the exhange after the sales person checked with the MANAGER first, paid the difference. Before I left, I asked for the store manager. The sales person told me that he was not in - Huh?? But you just checked with him about the exchange! Either way, went straight to the door greeter who gave me a disgusting look and made her apologise for her actions. I still feel like I lost my pride going into that terrible store. I'm not even happy about my handbag because of their disgusting treatment of their customers! No, I do not feel privilaged going into that store, nor do I feel privilaged for being allowed to purchase their items. LV highly NOT recommended!!!!!!!!!!!!!
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