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Debenhams Dubai
I just want to share / warn others about Debenhams.
As this is a British store, I suppose I was expecting the same kind of customer service, and the same returns policy as the other stores in Dubai. How wrong was I.
You can not get a CASH refund, even if you return the goods in less than 24 hours! I does state this on the receipt, but this is AFTER you have bought the goods and asked if you can get a refund and they say YES!
YES is not right, instead you get something called an Al Shaya card, with your refund on this card. This card can apparently be spent all over, but I wanted MY money back, not to be kept in their bank balance!
So every annoyed, I buy VERY little from Debenhams here, and I will from now on, be being even less.
Disgusting Customer Service.
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