Book Depository
Has anyone had books 'delivered' successfully from them?
I ordered 12 books over month ago which took up to a week to have dispatched from their end (individually!) and never got them in time for Christmas … OK maybe was pushing my luck by ordering them so close to Christmas but I never thought it would take them so long to send them and also understood they were couriering them from the way they are phrasing it in their marketing slogan 'delivered worldwide for free' so if they had sent it by courier it would have taken a maximum of one week.
So I still have not received anything and after following up with them, they are saying that it is delivered via regular post (????!!!!) and that because I didn't state the PO Box number, the books probably never made it! I actually did put the PO Box number in the ZIP/Postal code field and didn't think it would be too important as I thought they were delivered via courier. Have checked with my local post office in Barsha in case they had them on hold but nothing there. The post office have also told me that unless the books are sent via registered mail, I will need to collect them from the central post office in Karama. This defeats the whole purpose of ordering online!
I am quite annoyed that the books depository website is misleading in the way they phrase that books are delivered for free - this reads to me as if they are having them sent via courier. If they are just sending them via regular mail, they should be clear about it. I have finally found a short sentence in their FAQs page where they say the method used for 'delivering'.
So rant over and now, could anyone that has used this website tell me how I should go about it to get my books?
Many thanks
<em>edited by twin_butterfly on 06/01/2015</em>
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